Crystal Palace Reptiles
54 Westow Street, Upper Norwood, London, SE19 3AF
SALE OF LIVESTOCK – TERMS AND CONDITIONS
(Inc sent via third party Courier and show collection)
When purchasing an animal from Crystal Palace Reptiles you agree to the terms and conditions of sale.
Full and correct set ups must be in place before collection of the animal. Please talk to a member of staff as they will require proof of set ups purchased elsewhere and have the right to refuse a sale.
All heated enclosures must be controlled by a thermostat; otherwise the animal’s safety is at risk – This alone will mean an instant refusal of sale.
We offer a 48 hour guarantee for death or illness on livestock
This excludes: All fish, invertebrates, amphibians chameleons and any highly specialized reptilians.
If the animal dies within this time frame we will require the body to be frozen and returned along with an qualified exotic vets necropsy report stating actual cause of death (at your own expense).
Deceased fish must be returned with a sample of water from the tank.
We will not accept an animal back because you have changed your mind, these are living creatures, if you are unsure - do not buy the animal!
We cannot 100% guarantee the sex of any livestock, even if labelled as a specific sex. If the animal turns out to be the wrong sex outside the guarantee we cannot accept any liability.
Minimum Deposit of 25% Secures via Cash / Debit, Credit Cards / Paypal / Bank Transfer
This will secure the animal(s) up to the pre-arranged payment plan end date.
ALL Deposits are NON REFUNDABLE
If you have any questions please don’t hesitate to contact us directly
DEFRA REGISTERED UK ANIMAL COURIER SERVICE – England /Wales from £45 - Scotland from £65
Regular Routine Welfare Checks / Trusted / Reliable / Knowledgeable / Professional Service.